Scheduling any part of a construction project sounds like a daunting task and a big undertaking. If you are at a part where you've already hired a contractor, then it is on them to worry about scheduling a concrete line pump. However, sometimes this task will fall directly on a homeowner. If you are completely lost than I will explain our scheduling process as simply as possible.
When you call to schedule a line pump there are several things that you'll need to know in order to receive a quote and appointment time.
First thing I ask my potential customer is when their concrete is scheduled to arrive. Based on this I would check if I had available time slot. Our crew arrives with the pump and lines 30 minutes prior to concrete arrival for setup. These lines are heavy and depending on the project customer may require 300ft. of line or more. This is time consuming to place carefully. Other things I need when you are scheduling are how many yards of concrete to be pumped, feet of line needed, type of pour: slab, wall, footing, specialty, residential or commercial, number of pours anticipated, job location/address, road conditions (narrow, rocky, muddy) wash out area availability. I would also need contact name and number to maintain communication through the entire process as well as billing information.
The day before your service we make sure to confirm that you are still needing the services or there were not any changes due to weather. In this industry weather dictates our schedule quite a lot. On the day of the service everything should go smoothly, we arrive, set up, pump, clean up, receive payment and leave. However, we are aware that issues might arise be it late concrete, wrong mix sent etc. we are patient. We charge per truckload so we could be finished depending on the situation either in 30 minutes or hours. I hope that this explanation of our scheduling process helps you with your next project. We are looking forward to helping out.
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